Related Articles ( Service )
Quality requirements of internal audit services A comprehensive vision
This study aimed to find out the quality of auditing in general and the quality of internal audit services, in particular by identifying the various features which is characterized by the internal auditor, by adopting the standards of the profession control and some of the behaviors that equip himself ...
Measuring the Extent of Availability of Service Quality Dimensions in Algerian Governmental Banks: the Case of National Algerian Bank (BNA) Annaba
This study aims to measure the extent of availability of service quality dimensions: reliability, responsiveness, assurance, empathy, tangibility in a Algerian governmental banks, and to realize the previous aim the study adopted the descriptive analytical method using the questionnaire tool to collect ...
Services Exports and Economic Growth in Sri Lanka: An Anatomy of GDP Components
This study examines the causality relationship not only between services exports and overall GDP but also between services exports and GDP components, using annual time series data of Sri Lanka from 1981 to 2013. The results show that (1) export-led growth hypothesis holds for services exports of Sri ...
Diagnosis of the Dimensions of Talent Management and its Impact of the Service Encounter from the Perspective of Department Managers in the Iraqi Airways Company
The success of an organization depends on the performance of human resources and talent; they are the source of direct contact with the customer, In a competitive environment, organizations face many challenges that are unable to obtain human talent. This research aims to identify the views of department ...
Knowledge management and its impact on the administrative creativity of service organizations in light of the emerging corona virus epidemic crisis SARS-COV19 (An applied study on the Islamic Solidarity Bank Sudan)
The aim of the research is to identify the extent of activating knowledge management in Sudanese banks and employing them by creating creative and innovative administrative and marketing practices in facing the Corona virus crisis to adapt to the internal and external environment variables. The research ...
Marketing of insurance services and their contribution to customer satisfaction (2014-2018 case study of Chikan Insurance and Reinvestment)
: This study examined marketing of insurance services and their contribution to customer satisfaction. Status of the State of Khartoum (2014-2018) was used. Resolution was a tool for data collection. The study followed the descriptive and analytical approach. Advertising has effectively contributed to ...
Measuring the Quality of Bank Services in Sudan
The study examined the measurement of the quality of the services of banks operating in Sudan from the point of view of customers. The research was based on the gap approach to measure the level of quality of banking services based on the scale of the perceived quality of Servqual to compare the actual ...
Assessing the Factor that Determines Enterprise Risk Management: Special Emphasis on Tomato Production Value Chains in East Showa zone, Ethiopia
Enterprise Risk Management (ERM) deals with the broader risk management of an enterprise and then extracting every possible means by which an organization able to with stand those risks. The study aims at assessing the factor that determines enterprise risk management. The target population of this study ...
The Impact of the Skills of Dealing with Patients on the Quality of Health Service Applied Study on a Sample of Private Hospitals in Khartoum State
This study aimed to identify the impact of the skills of dealing with patients on the quality of health service in private hospitals in Khartoum State. The main study tool was the questionnaire. To achieve results, the study used path analysis method. The study reached a number of results; the most important ...
The Role of Social Networking Sites For Hotel Managers, Five and Four Stars in The Development of Tourism Services Strategies
The research aims to study the role of social networking sites for hotel managers, five and four stars in the development of tourism services strategies. The researcher presented the literature related to these subjects. The research problem was identified by asking several questions focused on the nature ...